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Part Time Administrative Assistant - GP Practice

  • On-site
    • Carlow, Leinster, Ireland
  • Medical

Job description

Woodston Personnel Ltd is delighted to partner with a newly established and rapidly growing GP practice based in Co. Carlow, who are now seeking an experienced  Part time Administrative Assistant to join their team.

Working days: Wednesdays and Fridays

Key Responsibilities

  • Welcome patients and visitors in a friendly and professional manner.

  • Manage incoming calls, emails, and patient enquiries, providing information or directing queries appropriately.

  • Book, amend, and cancel patient appointments using the practice clinical system.

  • Assist patients with registration, form completion, and access to online services.

  • Maintain accurate patient records and ensure confidentiality in line with practice policies and GDPR.

  • Process incoming and outgoing correspondence, including referrals, test results, and clinical documents.

  • Scan, file, and index documents into patient records.

  • Support prescription processing and repeat medication requests (non-clinical elements).

  • Update practice information, templates, and noticeboards as required.

  • Handle tasks assigned by GPs, nurses, or managers in line with competency and role boundaries.

  • Follow practice policies, including safeguarding, confidentiality, data protection, and health & safety.

  • Participate in team meetings and contribute to continual improvement of practice processes.

  • Support seasonal or project-based tasks (e.g., flu clinics, data quality projects).

  • Provide cover for colleagues during periods of absence or high demand (where possible).

  • Collaborate with administrative teams across the organisation to ensure integrated, patient-centered service delivery.

Benefits:

Supportive work environment.

Competitive salary package (negotiable).

Contact us today if you’re interested in applying for this role.

Job requirements

  • Minimum 1 year previous experience of working in a GP practice/primary care setting.

  • Experience using the Socrates IT System in a healthcare setting.

  • Strong communication and interpersonal skills.

  • Good IT skills, including experience with emails, calendars, and office software.

  • Ability to work accurately, prioritise tasks, and manage time effectively.

  • Friendly, professional manner with a focus on patient care.

  • Ability to maintain confidentiality and follow policies.

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